Privacy policy

Privacy Policy

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order, create an account, or interact with our website, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
  • Device Information: Shopify automatically collects data about your device, including your IP address, browser type, time zone, and cookies.
  • Usage Information: Details about your browsing behavior, interactions, and pages visited on our site.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders, including sending receipts and shipping updates.
  • Improve our website, products, and customer experience.
  • Communicate with you about promotions, updates, and support.
  • Comply with legal obligations and fraud prevention.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Such as Shopify for hosting and payment processors like Stripe and Paypall.
  • Legal Authorities: If required by law or for fraud prevention purposes.
  • Marketing Partners: To assist with advertising campaigns, with your consent.

4. Cookies and Tracking Technologies

We use cookies to improve your experience. Cookies allow us to:

  • Recognize your preferences.
  • Track site usage and performance.
  • Serve personalized ads.

You can manage or disable cookies through your browser settings.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.
  • Opt-out of marketing communications.
  • Request a copy of the information we hold about you.

To exercise these rights, contact us at info@hooksyhub.com

7. Security

We take appropriate measures to protect your personal information against unauthorized access, disclosure, or destruction.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
Email: info@hooksyhub.com